Getting Beyond Either/Or
AI in Higher Education Presents a Spectrum of Possibilities

Getting Beyond Either/Or
AI in Higher Education Presents a Spectrum of Possibilities
Content sponsored and provided by Turnitin

Students are outpacing instructors and administrators in their adoption of artificial intelligence tools, according to the 2024 “Time for Class” survey from Tyton Partners, which surveyed more than 3,000 higher education administrators, instructors and students.
With students adopting generative AI tools at 59% compared to about 40% of instructors and administrators, universities have an opportunity to integrate the technology into instruction to prepare the future workforce, says Patti West-Smith, a trained educator who now leads Turnitin’s customer engagement efforts.
While some may view AI tools as a means to cheat or catch students in the act, West-Smith says there is a unique opportunity to shape the future by exploring innovative strategies and proactively anticipating emerging trends. “AI changed the picture, but it’s not binary,” she says. “These tools exist. Not only do they exist, but students will be required to use them in the future in all aspects of their personal lives and certainly professionally. We need to teach them how to use them well and with integrity.”
Universities have an unprecedented opportunity to integrate AI-technology into their teaching and research. By embracing AI, instructors can move away from rote learning of facts and support students as they use the new technology while more fully developing uniquely human skills like critical thinking and analytical decision making.
Connecting AI to the skills graduates will need
West-Smith compares the introduction of AI to the dawn of the printing press. “It didn’t just change education–it changed society,” she says. Similarly, AI is likely to shift educators away from valuing the regurgitation of facts, she says. “AI opens up shear knowledge to anyone who enters the right prompt,” West-Smith says.
That means institutions can spend less time focusing on the what and instead push students to think more critically about the why. “The value of higher education will not be diminished as a result of AI,” she says, adding, “The focus has to shift from delivering knowledge and isolated facts to how you apply and analyze those facts.”
By focusing on synthesis, evaluation and analysis, universities can spend more time preparing students to be more critical thinkers and engaged citizens, qualities that benefit both the workforce and society overall.
Making the invisible visible
While some may view AI applications solely as means to detect plagiarism, West-Smith suggests that new tools can actually help educators better understand how students are approaching the writing process.
Typically, instructors have focused on checkpoints like rough drafts, revisions and peer consultation as well as feedback from educators to work with students as they make their way through versions of their written work. However, specific thinking and writing behaviors have been largely hidden. “We cannot be in students’ brains seeing that evolution,” she says.
WIth AI tools, instructors can now see how passages overlap with sources and where students have chosen to use direct quotations versus paraphrasing. “Now it’s actually possible to see how the writing process is taking shape,” West-Smith says. This enables educators to see students’ writing behaviors in ways they haven’t before
For example, the tool can show educators where students copied and pasted text as well as typing patterns. They illuminate a draft history and even can share total construction time. “You can see if they’re doing all their work at the last minute and making zero revisions.”
With those insights, instructors can better understand how individual students are approaching their work. “As an instructor, I can see trends and use that information to teach more effectively and even pair students with one another who have complementary insights. It’s incredibly exciting from a writing pedagogy perspective,” West-Smith says.
For students, AI tools allow them to make their academic integrity more visible, helping reduce the fear of false positives in plagiarism detection. “When you make your writing process visible as a student, you have a record of your work. You can show your decisions, and they stand up as an artifact for your integrity. That level of transparency helps both sides,” West-Smith says.


Focus on what’s uniquely human
While some may view AI as a technological threat, West-Smith says that when well harnessed, it will allow educators to focus on what’s uniquely human. Because the tools can both help universities adapt and move away from rote memorization and also offer greater insights into student thought processes and behaviors, educators can spend more time on synthesis, analysis and evaluation. “These are still areas that require a human lens,” she says. “Humans are required to make connections between ideas.”
As universities shift their focus from products like math equations or essays and instead examine the thinking behind them, they can refine curricula and improve academic outcomes at scale.
“One thing I know about educators is that they will rise to the moment,” West-Smith says. “We have the chance to change our practice so we can equip students to be ready for this moment, and we’re already seeing educators make that shift as they gain a greater understanding of these tools.”
This custom content is sponsored by Turnitin and developed by Inside Higher Ed's sponsored content team. The editorial staff of Inside Higher Ed had no role in its creation.